The MobileStore Ltd, India’s largest telephony retailer is a one stop mobile solution shop that provides, multi brand handsets, accessories, connections, repairs, VAS etc all under one roof.
The MobileStore currently has over 600 outlets across 90 cities, thus covering virtually every major town in every state across India.
The MobileStore outlets feature in three formats: Large - 1000-1500 square feet, Medium - 800-1000 square feet, and small - 150-200 square feet.
Key thrust areas for the retail format are: Comprehensive Product Range, Knowledgeable Store Staff & Interactive Environment, Competitive Prices, and Handset Repairs.
The MobileStore caters to the Indian consumer‘s choice by stocking the widest and most comprehensive range of mobile phones with special offers from all the key mobile phone brands available across the globe. The MobileStore offers complete telecom solutions right from handset purchase to the choice of service operator and miscellaneous services like VAS including Extended Warranty, Theft Insurance, Buyback and after sales service, available not only in the city of purchase but also across all The MobileStore outlets in the country.
The MobileStore conducts regular and extensive training program to equip all its employees with in-depth knowledge of the products and brands available at the store, thereby allowing them to provide the right kind of guidance to the customer.
All major handset brands like Samsung, Nokia, Sony, Apple, Micromax, HTC, BlackBerry, Lenovo, Karbonn, Lava are available at The MobileStore. Having tied up with all leading operators including Airtel, Vodafone, Idea, Reliance, and Tata Indicom it offers its customers a holistic mobile shopping experience.
Get the FED Edge: Fastest Expert Delivery Advantage
The MobileStore is the first to launch a unique service that brings online shopping with instant gratification. The MobileStore’s new initiative FEDedge: FASTEST EXPERT DELIVERY: Shop @ your door is India’s first true omni-channel play with a proposition of “Order Online and Delivery Offline by a Mobile Expert” (who comes home within 4 hours, and sets up the phone for the customer - transfers contacts, loads apps on the phone, does KYC checks if needed, sells value added services etc) all in the comfort of your home or work place! Covering over 90 cities in the country.
The MobileStore’s FED: Fastest Expert Delivery service is a radical solution from The MobileStore that has changed the timelines for delivering mobile phones purchased online across India. The days where a customer had to wait for 3 to 5 days to receive their mobile phone after making an online purchase are now history, thanks to The MobileStore’s revolutionary FED service! The MobileStore’s FED: Fastest Expert Delivery service promises to deliver your smartphone within 2 hours from the time you place an order.
The MobileStore Lounge – Next Generation Smartphone Store
The MobileStore Lounge is a unique state-of-the-art concept store introduced by The MobileStore Limited, pinned as the future of mobile retailing. A place that makes technology easy, The MobileStore Lounge, is a one stop Smart Phone shop that provides, multi brand handsets, tablets, complimenting accessories and brand experience zones all under one roof. It showcases ‘live experience’ to bring out the power of technology for everyday consumer use.
The MobileStore Lounge makes it easy to browse, choose, use and pay for Smart phones and tablets with the help of Brand experience zones where devices from brands like Samsung, Nokia, HTC and Apple are displayed in each brand experience zone. The lounge boasts of the first ever phone OS agnostic Data Transfer Dock facility absolutely free. So you can transfer data from one phone to another without any worries.
The MobileStore Lounge
The MobileStore Lounge boasts of a hand-picked team of intensively trained Tech Buddies from within The MobileStore force as well as from external sources, who are extremely comfortable with the latest gadgets. These Tech Buddies are not the conventional sales staff but actual gizmo experts who bring alive the usage of smartphones to the customers. The MobileStore Lounge is the first ever store with complimenting accessories for each phone placed below the phone. This helps the customer in selecting accessories that compliment his handset with ease and convenience.
The MobileStore Lounge is a unique experience and moves beyond live display into the realm of actual larger than life experience. With technology elements, live features and very friendly & intensively trained Tech Buddies, the experience of the Lounge is aimed at making the consumer feel at ease with technology.
Mr. Alok Gupta, MD & CEO - The MobileStore Limited, heads India's first and largest countrywide chain of retail outlets for mobiles. He believes that The MobileStore, with its nationwide footprint on one hand and deep relation with brand owners on others, is well positioned to capture a larger incremental market share. The MobileStore is future ready and perfectly aligned to cater to every customers need through its tech-backed approach. At The MobileStore, customer satisfaction is guaranteed by Technology through Proximity!